Trends Reshaping the Loyalty Landscape

With client loyalty so challenging to maintain these days, loyalty programs and customer rewards platforms are blessings in disguise. And more and more companies, including smaller start-ups, are venturing out of the box to creatively keep their clients’ attention. 

CRYPTOCURRENCY EMPOWERED LOYALTY

It’s all about choice. Do you want to walk the talk or sit back and watch others win? As the cryptocurrency storm has taken the global market by surprise, why should your loyalty program be left behind? Will your loyalty program choose to be a sector leader in this new and emerging reward type or wait as others in the market position themselves to fill that role?

SURVEYS ARE PASSE, CX IS TRENDING

Companies that earn $1 billion annually can expect to earn, on average, an additional $700 million within 3 years of investing in customer experience. (Temkin Group Survey) That's right.CX initiatives have the potential to double revenue within 36 months.

SCALE UP WITH MULTITENANCY

In the modern era, multitenancy is part and parcel of software-as-a-service models. In a multitenancy environment, multiple customers share the same application, in the same operating environment, on the same hardware, with the same storage mechanism.